Program Manager, Revenue

Posted: 08/25/2024

WHO WE'RE LOOKING FOR

The Program Manager of Revenue will join the Finance Revenue and Fares team reporting to the Director, Revenue and Fares. This position supports and aides in the formation of strategic initiatives for development, collection, and analysis of current and future revenue to achieve CapMetro’s goals and objectives. This position interfaces with senior department heads, and all other personnel as required to complete its duties. Works closely with other internal groups such as Capital Projects, Enterprise Program Management, IT, Operations and Marketing and Communications, Legal, Finance. Procurement, Real Estate, Public Safety, and Strategic Planning and Development. This role will support the business owner of the revenue, serve as a subject matter expert, aid in collection of revenue, and ensure adherence to agreements on revenue streams present and future. 

 

WHAT YOU'LL BE DOING
Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.?

  • Collaborate with sales and marketing teams to align revenue strategies with promotional activities and campaigns for revenue streams. 
  • Monitor and analyze fare collection and revenue data to identify trends and opportunities for improvement across different channels and products. 
  • Conduct market research and data analysis to inform revenue strategy and policy decisions.
  • Provide partnership for strategic planning of revenue collection, facilitation, and growth. 
  • Identify and pursue funding opportunities and grants to support revenue initiatives.
  • Develop and manage budgets for revenue-related activities, ensuring cost-effectiveness and financial sustainability.
  • Ensure adherence and review of contracts with external groups. 
  • Support and complete revenue assessments, create improvement plan, ensure implementation and cross-collaboration for adoption.
  • Monitor financial performance and identify opportunities for cost savings and revenue enhancement.
  • Prepare accurate revenue forecasts and budgets, ensuring alignment with business objectives.
  • Generate regular reports on revenue performance, highlighting key trends and insights.
  • Present revenue analysis and recommendations to senior management and stakeholders, as required.
  • Work closely with finance, sales, marketing, and product teams to ensure cohesive revenue strategies.
  • Participate in cross-functional projects and initiatives to drive revenue growth: including innovation events, brainstorming sessions, and strategic roadmap formation. 
  • Develop efficiency through process improvement and documentation. 
  • Communicate revenue strategies and results effectively across the organization.
  • Develop and maintain policies and procedures for revenue management.
  • Ensure all revenue-related activities comply with local, state, and federal regulations.
  • As needed, conduct field work and field visits to support revenue execution and to ensure compliance.
  • Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported.?` 
  • Performs other duties as required and/or assigned in support of the Agency’s strategic goals, mission, and objectives.
    .
     

WHAT YOU BRING

  • Bachelor’s degree in computer science, finance, business, or related degree. Related experience will be substituted on a year-for-year basis for up to four (4) years. 
  • Five (5) years of progressively responsible experience in public transit, information technology or financial data supporting large or mid-size technology systems with three (3) years of supervisory experience.
  • Two (2) years of demonstrated experience with strategic development, high-level financial analyses, including coordination of multi-disciplinary teams to ensure an excellent customer experience. 
  • Demonstrated experience using Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, Outlook, and SharePoint.
Click here for more information and how to apply!