Capital Metropolitan Transportation Authority




Director, Customer Care
Category: Customer Service and Call Center
WHO WE'RE LOOKING FOR The Director of Customer Care reports directly to the EVP, Chief Experience and Engagement Officer. This position leads and directs the staff and service-delivery operations of the Capital Metro Customer Care Contact Center through the Customer Care Manager and team, the QA Specialist, and the Business Intelligence Analyst.  This role develops insights from community more
Phone:(512) 389-7441
Fax:(512) 369-6072

Rep/Contact Info

Madellaine Bart
Talent Acquisition Recruiter, People and Culture
  • Phone: (512) 369-6071
Tehrene Hart
  • Phone: (512) 389-7441
Melissa Ortiz
Manager of Programming
  • Phone: (512) 389-7441