Road Supervisor

Posted: 05/19/2024

Knowledge and Experience:

  • High School diploma or equivalent
  • Valid Commercial Driver’s License (CDL, with passenger endorsement & air brake endorsements).
  • Acceptable driving record.
  • At least 1 year of bus operations experience desirable.
  • At minimum of 2 years of experience required as a full-time operator.
  • Knowledge of project specific vehicles, components, and data/communications systems.
  • Knowledge of State and Federal regulations and corporate safety programs and policies.
  • Strong customer service attitude.
  • Ability to read, write and speak English.
  • Ability to communicate effectively and work with all departments.
  • Ability to work independently and objectively.


  • Excellent planning and leadership abilities 
  • Excellent communication and interpersonal skills
  • Provide experience as the Road Supervisor 
  • An eye for detail 
  • Ability to make decisions, manage change, motivate, delegate, and manage time

Key Accountabilities:


  • Ongoing collaboration with various Keolis Management team to ensure the service provided per our contract with CapMetro
  • Road Supervisors are to provide direct oversight of vehicle operators on the street.
  • Must be willing to have flexibility with schedule and/or work split shifts, weekends, and holidays.
  • Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
  • Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
  • Assist operators with service or passenger problems.
  • Conduct site checks and road observations according to client and local policy.
  • Monitor street operations for on-time performance and schedule adherence.
  • Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards, and provide feedback to be incorporated into daily operations procedures.
  • Follow company safety and operational rules and procedures.
  • Ability to work under stress and meet strict timelines
  • Ability to use 2-way radio and communicate effectively.
  • SFRTA policy adherence.
  • Handling Emergency Bus Bridge and Special Event management.
  • Monitor Service Operations.
  • Monitor AM and PM Pull-Outs and Pull-Ins
  • Vehicle accident investigation.
  • Inspects vehicles for damage and compliance with safety standards and F.A.C 14-90
  • Observes driving skills and work habits of drivers in the field
  • Supports the development and implementation of systems to maintain records on employees, equipment, compliance, and/or maintenance activities.
  • Act as vehicle operator as need it.

Business Processes

  • Provide support to the Safety, Security & Training Manager at the location.


  • Prepares reports to management regarding driver knowledge and skills. Assists in scheduling and assigning daily bus routes and drivers.