Phone (Office): 512-476-7502  |  Email:

Director of Training

Job Description
Job Summary: 
Directs, oversees, develops and conducts all programs related to the training of all personnel.  This position provides direction and guidance to supervisors and front-line staff establishing and emphasizing a culture of safety and customer service. 
Essential Functions / Process Responsibilities include the following; other duties may be assigned as necessary:
• Maintains an effective working relationship and communication with the General Manager, peers, and subordinates. 
• Administers all new hire training, re-training and compliance training for employees.
• Develops and administers new training in response to changes and modifications to equipment and policy.
• Creates and conducts all Safety/Security training, including training-related to specific programs and supervisory/ employee responsibilities.
• Diligence and precision in record keeping to ensure all training is scheduled, performed and kept up-to-date.
• Prepares and formulates written correspondence, training bulletins and notices.
• Analyzes data and records to identify areas in need of improvement or areas that are excelling.
 Preferred Education and Experience:
• Bachelor’s degree with coursework in Education/Business Administration/Management/Safety, or equivalent experience.
• 3 years’ managerial position directing duties and/or responsibilities of supervisory staff.
• Expertise of the systems, policies, procedures, and regulations that apply to the transit system. 
• Hold or acquire all licenses and certificates necessary for training which should include, at a minimum, certification to train CPR, First Aid, and ability to provide Drug and Alcohol Awareness; experience administering driver training.
• Extensive knowledge of driving and motor vehicle laws and regulations.
• Understanding of regulations set forth by applicable DOT, FTA, Homeland Security, OSHA, EEOC, ADA, NLRA, FLSA and any other regulatory entity that may apply.
• Detailed knowledge of the geographical layout of the transit area of operation.
• Knowledge of communication equipment and the proper use thereof.
• Ability to present facts and recommendations effectively in oral and written communication.
• Ability to apply independent judgment and initiative in developing solutions.
• Proficient in MS Word, Internet, Outlook, Excel; PowerPoint is a plus.
Key Competencies:
o Accountability
o Safety
o Communications
o Expertise & Technical Knowledge
o Trust & Credibility
o Decision Making
o Approachability
o Results Driven
o Customer & Community Service
o Build Talent
o Visionary
Developmental Experiences & Educational Training
• TSI Transit and Operating Training certificate
• Driving System certification
• First Aid & CPR
• PASS certification
• Homeland Security training through TSI for certification
Contact Information