Understanding how to gain and keep your customers is vital for any small business owner. This workshop is designed to raise the level of awareness with regard to customers - who they are, how they should be treated and how to influence others within your organization by promoting customer conscious attitudes. This course will help you to establish a customer service culture or help you to improve the existing customer service culture within your own business by focusing on service, attitudes, and consistency. This class is taught by a University of Texas Instructor and counts toward the 6 course requirement needed to earn your Business Success Skills Certification. Time: 1:00 PM - 4:00 PM Location: Entrepreneurial Center - Training Room, 4029 South Capital of Texas Highway #110, Austin, TX 78704 Fee: $40 includes light refreshments For Registration Information: 512-974-7800 or http://www.austinsmallbiz.com
Tuesday Aug 11, 2015
1:00 PM - 4:00 PM CDT
08/11/2015 Time: 1:00 PM - 4:00 PM
Location: Entrepreneurial Center - Training Room, 4029 South Capital of Texas Highway #110, Austin, TX 78704
Fee: $40 includes light refreshments
Small Business Program
sbdp@austintexas.gov
(512) 974-7800
http://www.austinsmallbiz.com
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